Privacy Policy

Last updated: May 2026

GrandmaPure ("we", "our", "us") is operated by [Your Business Name], registered at [Your Address], Tamil Nadu, India. We are committed to protecting your personal information in accordance with the Information Technology Act, 2000 and the Information Technology (Amendment) Act, 2008.

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INFORMATION WE COLLECT

When you place an order or create an account, we collect:
- Name, email address, phone number
- Delivery address and billing address
- Payment information (processed securely by Shopify/Razorpay — we never store card details)
- Order history and preferences
- Device and browser information for analytics

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HOW WE USE YOUR INFORMATION

We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates via SMS, WhatsApp, or email
- Respond to customer support queries
- Improve our products and website experience
- Send occasional offers or updates (you can unsubscribe at any time)

We do not sell, rent, or trade your personal information to third parties.

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SHARING YOUR INFORMATION

We share your information only with:
- Shipping and logistics partners (to deliver your order)
- Payment processors (Razorpay / Shopify Payments) for secure transactions
- Government or regulatory authorities if required by law

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Our website uses cookies to improve your browsing experience, remember your cart, and understand site usage through analytics tools like Google Analytics. You can disable cookies in your browser settings, though some features may not work correctly.

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DATA RETENTION

We retain your order and personal data for as long as necessary to provide our services and comply with legal obligations (typically 3–5 years for financial records under Indian law).

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YOUR RIGHTS

You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time

To exercise any of these rights, contact us at [your email address].

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THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

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CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance.

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GrandmaPure
Email: [your email]
WhatsApp: +91 [your number]
Address: [Your full business address], Tamil Nadu, India