Shipping Policy

Last updated: May 2026

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DISPATCH TIME

Every GrandmaPure order is pressed fresh in small batches and dispatched within 24 hours of order confirmation, Monday to Saturday. Orders placed on Sunday or public holidays are dispatched the next working day.

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FREE SHIPPING

We offer free delivery on all orders above ₹500.

For orders below ₹500, a flat shipping fee of ₹[your amount] applies.

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DELIVERY TIMEFRAMES

Delivery timelines vary by location:

- Tamil Nadu (major cities): 1–3 business days
- Rest of South India: 2–4 business days
- North, East & West India: 3–6 business days
- Remote/rural pin codes: 5–8 business days

These are estimates. Actual delivery may vary due to logistics partner delays, weather, or high-demand periods.

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SHIPPING PARTNERS

We ship via [your courier partner — e.g. Delhivery, Shiprocket, DTDC]. A tracking link will be shared via SMS or WhatsApp once your order is dispatched.

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CASH ON DELIVERY

Cash on delivery (COD) is available for select pin codes. COD orders above ₹[your limit] may require prepayment confirmation.

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PACKAGING

All bottles are packed in tamper-evident, leak-proof packaging suitable for transit. If your order arrives damaged due to packaging failure, please refer to our Refund & Replacement Policy.

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INCORRECT ADDRESS

Please ensure your delivery address and phone number are correct at the time of ordering. GrandmaPure is not responsible for delays or failed deliveries due to an incorrect or incomplete address provided by the customer.

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If you have any questions about your shipment:
Email: [your email]
WhatsApp: +91 [your number]