How we handle your information.
This policy explains what we collect, why we collect it and how you can reach us about your data.
Information we collect
When you place an order, contact us or browse the website, we may collect details such as your name, email address, phone number, shipping address, billing details, order history and messages you send to us.
We may also collect basic technical information such as device type, browser, pages visited and approximate location to keep the website reliable and improve the shopping experience.
How we use your information
We use your information to process orders, arrange delivery, respond to questions, send service updates and improve our products, website and customer support.
We may send occasional product or brand updates when you have opted in or where permitted by law. You can ask us to stop these messages at any time.
Sharing and protection
We share information only with service providers needed to run the store, such as payment processors, delivery partners, website hosting and customer support tools.
We do not sell your personal information. We take reasonable safeguards to protect your data, but no online system can be guaranteed to be completely secure.
Your choices
You may ask us to update, correct or delete your personal information where applicable. Some order records may be retained when required for tax, accounting, fraud prevention or legal compliance.
For privacy requests, write to hello@grandmapure.in with enough detail for us to identify your account or order.
Updates
We may update this Privacy Policy as our website, services or legal requirements change. The latest version will always be available on this page.