From the farm to your door
Terms & Conditions

The terms for using our store.

These terms apply when you browse GrandmaPure, place an order or contact us through the website.

Use of this website

By using this website or placing an order, you agree to these Terms & Conditions. Please do not use the website if you do not agree with them.

You agree to provide accurate information when placing an order and to use the website only for lawful purposes.

Products and availability

GrandmaPure sells food products made in batches. Product details, images, prices and availability may change without notice.

Natural oils can vary slightly in aroma, color and texture from batch to batch. This is normal for minimally processed products and does not indicate a defect.

Orders and payments

Orders are confirmed after successful payment and acceptance by GrandmaPure. We may cancel or refuse an order if payment fails, stock is unavailable, address details are incomplete or fraud is suspected.

Prices shown on the website are in Indian Rupees unless stated otherwise. Taxes and delivery charges, where applicable, will be shown during checkout.

Shipping, returns and refunds

We aim to pack and dispatch orders carefully. Delivery timelines can vary based on destination, courier operations, weather and public holidays.

For damaged, incorrect or missing items, contact us at hello@grandmapure.in with your order details and photos where relevant. We will review the issue and guide you on the next steps.

Limitation of liability

The website and its content are provided on an as-is basis. To the fullest extent permitted by law, GrandmaPure is not liable for indirect, incidental or consequential losses arising from website use or product purchase.

Nothing in these terms limits rights that cannot be excluded under applicable law.